Accenture Operations Graduate Programme


30 Fenchurch Street, EC3M 3BD, London

About the role

Accenture Operations Graduate Programme


Location: London


Accenture Operations manages the transactional data and processes for many of our clients. Using process expertise and deep industry knowledge, we help our clients gain new insights and achieve greater efficiency.


On this programme you’ll gain experience of working across all parts of our Business Process Outsourcing (BPO) business.

What is Accenture BPO?

Accenture BPO helps our clients drive new levels of performance, productivity, compliance, quality, data driven insights and user experience. We drive transformation by digitising our clients’ work, executing it more quickly, automating processes and unlocking actionable insights from the vast amounts of data we manage on behalf of our clients.

What will I be doing?


There’s real variety for graduates who join us. In your first two years the programme offers you the opportunity to rotate across the following areas of Accenture Operations:


Business Operations Delivery - Deliver services to our clients in core business processes. Provide technical support in a functional or industry specific area with a focus on efficiency, quality and continuous improvement. You’ll learn to identify associated risks and security requirements linked to the business process.


Mobilisation - Mobilise the people, technology and processes of our clients to deliver stable, workable and commercially viable client services. You’ll work as part of a project team with Mobilisation Leads, Outsourcing Solutions Architects and Programme Managers to define, build and implement projects and solutions.


Solutions Architecture - Interpret and translate client requirements into deliverable solutions that create value for Accenture and our clients. You’ll work within a project team to develop the schedule, work plan, resource plan and costs. You’ll become a key member of the sales team and represent the solution offering to the client buyer and other internal teams.


Account Leadership - You’ll develop your skills to own a client relationship for a particular contract in one or more of our Operations offerings. This may involve providing support in over-seeing various projects and really understanding the client’s needs, while keeping up to date with changes in the industry.


Our collaborative approach involves teaming up with other parts of the Accenture organisation to offer an unrivaled mix of skills and solutions that will not only give you incredibly broad exposure to other fields, but the opportunity to use some of the most advanced technology around.


There's excellent training and support throughout, plus the opportunity to work on new and exciting engagements with our clients. 


What are we looking for?

  • You need to have gained or will obtain at least a 2:1 in a Business, Economics or a technically focused degree such as Computer Science
  • A real passion for the Operations industry and a desire to grow your skills
  • Analytical and problem-solving skills
  • Strong communication skills
  • Flexibility / adaptability
  • Ability to work effectively in a team


What is the application process?


Please note should you be successful in moving forward through the process, we will be in touch to ask you to send through your covering letter along with your CV as part of your application. This is a mandatory part of your application in order to be considered for the role. The covering letter must be no longer than a page and clearly state why you are interested in a career in Operations with Accenture.


Step 1 – Online application

Apply online by completing your online application. Please ensure that you complete all questions in the online application form, as your application will not be progressed without this. 


Step 2 - Digital video interview

Impress us with your application, and we'll invite you to take part in a digital video interview.  


Step 3 - Assessment centre

Do well in your interview and you'll be invited to a half-day assessment session in our London office.


About Accenture


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.


Accenture reserves the right to close the role should suitable applicants be found.

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